For the purposes of the applicable legislation, the Controller means the company "RENETA-MARIA FILIPPIDOU" which determines the purposes and means of processing your personal data, as well as the proper observance and implementation of security procedures to ensure privacy. , the integrity and availability of such data.
We also invite you to read the General Terms and Conditions of Use of reneta.gr, as they also contain important information about privacy and the security systems adopted by this website.
Optional or mandatory disclosure of personal data
The provision of your personal data to reneta.gr when requested on a case-by-case basis through the use of our website, may be necessary or mandatory or optional in order to achieve the respective purpose (eg Payment completion, order execution, registration in the newsletter, etc.).
The mandatory or optional nature of the provision of your personal data is determined each time - with reference to the specific data requested - at the point of entry / registration for each data collection, by marking the mandatory information with an asterisk (*).
If you refuse to disclose the information that has been declared mandatory, either by law (eg VAT number) or the nature of the contract (eg recipient details), it will be impossible to achieve the main purpose of this data collection or provide you with any of the services available on reneta.gr.
The provision of additional data on reneta.gr, other than those marked as mandatory, is optional and has no bearing on the main purposes of the collection (such as the use of the site itself).
How we use your personal data:
1. To create and manage your personal account.
2. For the management of your orders and the proper execution of your purchases.
3. For your electronic browsing on our website (cookies).
4. To know your response and your degree of satisfaction with our services and products, so that we are constantly improving (with your consent)
5. To update the file of our services and our financial offers (with your prior consent)
6. To contact you about our social media pages
7. For sending informative and advertising messages (provided you have explicit consent for this purpose).
8. For the possibility of future report for your next service, (with your prior consent)
9. For the general optimization of our services.
Transfer of your personal data to third parties
reneta.gr undertakes not to make any illegal or improper use of your personal data and does not transfer in any way and for any reason to any third party personal data and information of users / visitors.
Your personal data will be disclosed to third parties only with your explicit consent, unless such disclosure is required by law or required for statutory purposes, for which no individual consent is required (for example when processing your personal data for the execution of our contractual obligations, such as the execution and sending of your order).
In these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for these purposes.
reneta.gr has chosen to cooperate with other companies for the processing of personal data, which you provide with your explicit consent, for the execution of certain and specific activities.
Please contact our Customer Service or email us at email@example.com if you would like to receive a list of partner companies.
There is a possibility that reneta.gr processes personal data of third parties, which are transmitted directly to our company by the users / visitors themselves, such as when the user who pays for a product is different from the recipient.
In any case, every third person whose personal data is processed by reneta.gr under these circumstances has the same rights as those described below, in the section entitled "Your Rights".
Our commitment to the security of your data is stable and absolute. We consistently take, in accordance with current legislation, all necessary organizational and technical measures to ensure the security of your information and personal data.
We only work with those who process data on the same terms of confidentiality and security as we do, and we are constantly updating and improving our security practices.
However, reneta.gr cannot guarantee its users that the security measures adopted to protect the Website, the transmission of data and the information on the Website in general, limit or exclude any risk of unauthorized access or dissemination of data through user devices.
In the unlikely event that a leak or breach of our data is found, reneta.gr will take all necessary measures to inform you and inform the Authorities.
If you find your data leaked, you must notify us immediately, within 24 hours of receiving notice.
We also advise you to ensure that your computer is equipped with the appropriate software to protect your Internet data transmission, both incoming and outgoing (such as updated antivirus systems) and that your ISP has also taken appropriate security measures. to protect the transmission of personal data over the Internet (such as firewalls and anti-spamming filters).
You have the right, at any time, to access your personal data, data and information that you yourself have disclosed to our company (right of access).
In addition you are entitled to:
- The updating, correction and modification of your personal data (right of correction).
- Request the deletion and permanent deletion of your personal data (right of deletion - oblivion). In this case, our company is obliged to delete your data, without undue delay, if one of the following reasons applies only:
1) personal data are no longer necessary in relation to the purposes for which they were collected by our company or otherwise processed.
2) revoke your consent to the collection, processing and storage of your personal data by our company and there is no other legal basis for the processing.
3) you oppose the processing of your personal data and there are no compelling and legal reasons for the processing.
4) personal data were processed illegally.
5) Personal data must be deleted in order to comply with a legal obligation under European Union law to which our company is subject.
6) personal data have been collected in relation to the provision of information society services directly to a child, as specifically mentioned in no. 8 par. 1 of the GKPD.
- The conversion to anonymous form or the exclusion of your personal data used, including data deemed unnecessary for the purposes for which the data was collected or subsequently processed (right to restrict processing). In general, you have the right to request and request that the way we process your data be restricted. This means that we can retain your information without the right to further processing, keeping only what data you need for future reference.
- Receive the personal data you have provided to our company, in a structured, commonly used and machine-readable format as well as the right to transfer your personal data to another data controller in a safe way (right to portability). In general, the retrieval and reuse or promotion to third parties of your personal data, will be done for purposes and services that you select and indicate.
In any case, you have the right to object in whole or in part (right to object) if there are no compelling and legitimate reasons for processing, especially if your data is used for advertising or direct marketing purposes or if it is used for commercial purposes or for market research.
Request that we not send you promotional mail by clicking on the "unsubscribe-delete" link contained in our promotional emails.
You can freely exercise your rights at any time by sending a written request to reneta.gr to the email address firstname.lastname@example.org and we will respond immediately to satisfy your request.
Deadline for reply
We strive to respond to all legitimate customer requests within one month. Occasionally it may take more than a month if your request is too complex or you have a number of requests to respond to. In this case, we will notify you and inform you about it. To ensure that your personal data is always accurate, up-to-date, appropriate and complete, please let us know of any differences between us at email@example.com.
1) you buy our products, or receive a financial offer from us
2) create a user profile and register on our website.
3) participate in a contest, promotion or research.
4) inform us or ask us, a question (electronically or by telephone), contact form, email link, entering the email, name, age, mobile or landline for sales purposes related to products similar to those you have already ordered, purchased or you have generally expressed your interest in any way, as well as sending ads or newsletters about products similar to those you have already ordered, purchased or generally expressed your interest in any way.
You can revoke this consent at any time at firstname.lastname@example.org.
To manage your marketing and communication preferences, you can go to your account editing section.
Automated technologies or interactions.
As you interact with the website, we may automatically collect technical information about equipment, browsing procedures, etc. We collect this information through cookies, server logs and other similar technologies.
Links to third party websites
Multimedia internet channels
We may use information from online media sources, such as websites, social media, and information sharing platforms.
This information can be used to help us tailor and improve our services to you. Wherever we use information from these sources, we will respect the rights you have set for how you want your information to be used. We recommend that you regularly review the privacy notices and preference settings available to you on any multimedia online channel so that they can be enforced.
The company "RENETA-MARIA FILIPPIDOU" recognizes the importance of the issue of security of your Personal data as well as your electronic transactions and takes all necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information, which is related to your personal data and your transactions, is secure and confidential. The security of our Online Store is achieved by the following methods:
The passwords used for your identification are two: the Password (e-mail) and the Personal Security Code (password), which every time you enter them provide you with absolute security access to your personal information. Allows you to change your Personal Security Password as often as you like. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining their confidentiality and concealment from third parties. In case of loss of the password or its leakage you should notify us immediately, otherwise our online store reneta.gr is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth, phone number, etc.).
ATTENTION: reneta.gr will never ask you for your login details (username or password) by email, phone or in writing.
Ensuring the Privacy of the transfer of your personal data.
reneta.gr uses security valves, which ensure the confidentiality of data transfer (encryption ensures the security of online transactions).
When registering a new Customer in the online store which is necessary for placing an order in the online store reneta.gr, the following registration details are required: Name, Surname, Address, Postal Code, City-Region, Country, Telephone, E-mail address. The above information is necessary for the processing of the order by reneta.gr and are at its disposal in order to be used exclusively for the service of the customer / buyer's order.
reneta.gr provides the possibility of collecting personal data only of those customers / buyers who have either placed an order in our e-shop, or have registered through the page of reneta.gr. The collection of personal data is necessary in order to support their transactions through reneta.gr, ie to send their purchases and receive special services such as order history, address list, etc. reneta.gr will not distribute a customer / buyer email or other personal data for marketing purposes without the user's consent. The user's personal data may be used to create personal content, services and advertising related to reneta.gr.
The customer / buyer has the ability to request the immediate deletion from the databases of reneta.gr of all his personal data that he has disclosed in the above way on our website, if he has stopped using his services and there are no debts of this to reneta.gr.
The Customer of the reneta.gr online store is obliged to:
Do not use the reneta.gr network to carry out acts which may result in criminal prosecution or the initiation of any civil or administrative proceedings against reneta.gr for acts which are indicative but not exclusive refer to the Penal Code, Special Criminal Laws, Telecommunications Legislation, Personal Data Protection Legislation as well as the relevant provisions or directives of the European Union or the National Telecommunications Commission, the Personal Data Protection Authority and any other Public Authority and Service. Do not violate any form of Third Party Copyright.
Provide complete and correct registration information which is registered during the registration and for which information can be provided. Update his registration details so that they correspond to his true current personal details. In case of inaccuracy in the Customer registration details, reneta.gr has the right to deactivate the customer account immediately.
The customer should also keep secrets and not disclose to third parties his ID and username (password) in the services of reneta.gr. It is also obliged to immediately inform reneta.gr via email to email@example.com, for any unauthorized use of its password. Confirm that he has logged out of his account at the end of each session. To provide correct Payment and Delivery Information for the orders placed in the e-shop.
Confidentiality of Transactions
Confidentiality is taken for granted and the same basic principles that govern classic transactions apply in the case of e-commerce. All information transmitted by the user / member to the company "RENETA-MARIA FILIPPIDOU" is confidential and our company has taken all necessary measures to use them only to the extent that it is necessary in the context of the services provided. Some of the measures that have been taken are the following.
1.Only authorized persons have access to your transaction information and only when necessary, e.g. for the processing of your applications, sending an order, etc.
2. The company "RENETA-MARIA FILIPPIDOU" does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is imposed by a court decision or decision of another public authority.
3. In any case, the company "RENETA-MARIA FILIPPIDOU" in no way discloses or publishes your personal data and information that you trust us. The personal data that you make available to us by registering as a member are used exclusively for the execution of your transactions.
During your visit to the pages of reneta.gr and in order to order products, but also to ensure the possibility of contacting you to inform you about our new products, you may be asked to provide information that concerns you (name , occupation, email address, date of birth, etc.).
Any personal data that you declare anywhere on the pages and services of the reneta.gr website are intended solely to ensure the operation of the respective service and may not be used by any third party, without complying with the provisions of N. 2472/97 on the protection against the processing of personal data, as in force from time to time.
The personal data kept in the database of reneta.gr, can be deleted immediately at the request of the customer.
Cookies Policy - Technology & Management
If you would like more information on how to manage certain types of cookies, including how to control or delete them, please visit: www.aboutcookies.org
Types of Cookies
The basic types of cookies that the website may use are described below:
Visit cookies - session cookies
These are temporary cookies that remain in the cookie file of your browser's browser only during your visit and are deleted when you close the browser. Some of their functions are that we allow you to navigate to various pages on our site, we keep in your cart the products that you have added during your browsing and they allow us the complete operation of the checkout mechanism for the completion of your orders.
Permanent cookies - persistent cookies
These remain in the cookies file of your device's browser (computer, tablet, mobile) even after the program closes, sometimes for a year or more (the exact length of stay depends on the lifespan of each cookie). Permanent cookies are used to remember your browsing and preferences on our website, as well as to allow you to interact with social media platforms.
First-party cookies - First-party cookies
These are cookies that are installed in the browser and / or on the hard drive of your device by the website you are visiting. This includes assigning you a unique identifier to track your navigation on our site. They are commonly used to manage visits and for identification purposes.
These are cookies used by third parties, such as e.g. social networks, chat applications, to track your visits to the various sites on which they are advertised. The site administrator has no control over third party cookies.
Google Analytics cookies
Google Analytics cookies are performance analysis cookies that allow us to collect anonymous information about how visitors use the reneta.gr website. These cookies can inform us about how many visitors use the website, the time and duration of use, while also providing us with information on how to navigate visitors to different parts of the website. This information helps us to improve the way our website works and our services to you. They are also anonymous information and do not contain personal data.
Most internet browsers allow you to control and configure cookies through the settings of each browser. You can see how by clicking on the browser you are using:
Microsoft Internet Explorer
If your browser is not listed or you are using a mobile phone please visit www.aboutcookies.org and consult it for action. Also all the aforementioned browsers are the property of other companies and we do not take any responsibility for their content and accuracy.